Consulting Services Offerings
Data Quality Assessment
The Data Quality Assessment is a valuable diagnostic tool for companies who are evaluating, planning, building, consolidating, or using a data warehouse, data mart, central information file, or customer relationship management (CRM) system.
The assessment can be focused on MDM systems, customer databases or warehouses, a customer segment, or a specific line of business. This offering identifies the true content and structure of all data elements and details anomalies specific to quality, duplication rates and referential integrity. It also identifies areas where data may be enhanced or improved, and compares the client’s data quality to industry benchmarks.
The assessment is greatly beneficial for regulatory compliance departments as it will reveal how their false alert rates can be lowered by feeding cleaner data into their risk management or screening solutions.
As part of the final report, Innovative Systems works with your subject matter experts to quantify the impact of defined data quality issues on your business results in terms of costs, customer service, and lost revenue.
For organizations that already have a data quality system in place, Innovative Systems’ Data Quality Assessment can provide an objective, third-party audit of the system’s performance.
Data Quality Optimization
The Data Quality Optimization service is a diagnostic tool to evaluate the performance of your currently installed technology and identify areas of opportunity to enhance the process.
This service will benefit your organization by reviewing overall process flow and component performance, identifying possible knowledgebase enhancements, reviewing and evaluating matching results and recommending changes to your match criteria and settings based on current results.
Software Implementation
Software Implementation is the service of implementing our data management and risk management solutions.
The consultant team begins by identifying and understanding the customer’s objectives, and then works closely with the users to design the most efficient and effective process to meet or exceed those objectives.
Training
Comprehensive, hands-on training, customized for both business and technical users, is an integral part of our professional services. Through Innovative Systems’ training, you can realize more accuracy and productivity from our solutions and identify additional business functions to serve within the organization, further increasing ROI.
The educational programs offered are run by dedicated, highly-skilled IT and data management professionals. These programs empower our clients to acquire the skills and knowledge necessary for maximum utilization of our solutions with minimal ongoing support and assistance.
Data Governance
Innovative Systems’ complementary approach to data governance is designed to work with the culture of your organization and leverage the value of existing personnel and processes within your organization.
Key Elements of Our Data Governance Approach:
- Focus on complementing the organization by formalizing current levels of accountability and addressing any lapses that may exist to minimize expense and time.
- Help business areas identify the activities that they cannot perform because the organization’s data will not support those activities.
- Identify individuals’ existing roles with the organization’s data – as data definers, producers, users, subject matter experts, and decision makers, – as a way of recognizing their importance and impact on data found throughout the organization.
- Enlist both business and IT units to manage the data governance program since they hold specific knowledge and formal accountability relative to governing data.